Tue. Jun 25th, 2024

The IHG group, also known as InterContinental Hotels Group, is one of the world’s largest hotel chains, boasting a vast portfolio of over 5,600 hotels across 100 countries. With a range of well-known brands including Holiday Inn, Crowne Plaza, and InterContinental, the IHG group caters to a diverse range of travelers, from budget-conscious backpackers to luxury-seeking vacationers. In this article, we’ll take a closer look at the extensive range of hotels within the IHG group, and provide a comprehensive overview of each brand, their unique features, and what sets them apart from the competition. So, whether you’re planning a romantic getaway or a business trip, read on to discover the perfect IHG hotel for your next adventure.

About the IHG Group: A Brief Introduction

History and Background

The IHG Group, formerly known as the InterContinental Hotels Group, is a multinational hotel company that has been in operation for over eight decades. Founded in 1946, the company was initially called the “Inter-Continental Hotels Corporation” and was created to manage the first two Inter-Continental Hotels in Europe and the United States. Over the years, the company has expanded significantly and now operates a vast portfolio of hotels and resorts across the globe.

The IHG Group’s growth can be attributed to a number of factors, including strategic acquisitions, partnerships, and investments. One of the most significant acquisitions was the purchase of the Holiday Inn brand in 1988, which significantly expanded the company’s presence in the United States and around the world. Additionally, the IHG Group has entered into joint ventures and partnerships with various organizations to establish hotels in new markets and to develop new brands.

Today, the IHG Group is one of the largest hotel companies in the world, with over 5,000 hotels and 778,000 rooms across 100 countries. The company’s portfolio includes a wide range of brands, from luxury properties to budget-friendly options, and caters to a diverse range of travelers. In the following sections, we will explore the extensive range of hotels within the IHG Group in more detail.

Mission and Vision

The IHG Group, previously known as the InterContinental Hotels Group, is a multinational hotel company with a rich history dating back to 1794. Today, it operates a diverse portfolio of 18 hotel brands, encompassing over 5,600 properties in nearly 100 countries. The company’s mission and vision serve as the guiding principles for its continued growth and success.

Core Values

At the heart of the IHG Group’s mission and vision are its core values, which define the company’s culture and drive its actions. These values include:

  1. Respect for people: IHG believes in treating all individuals with dignity and fairness, fostering a workplace that embraces diversity and inclusiveness.
  2. Accountability: The company takes responsibility for its actions, ensuring that it meets its commitments and upholds the highest standards in all aspects of its operations.
  3. Integrity: IHG conducts its business with honesty and transparency, adhering to ethical principles and upholding the trust of its stakeholders.
  4. Excellence: The company is committed to delivering exceptional experiences and service to its guests, employees, and partners.

Sustainability

IHG is deeply committed to sustainability and has established a comprehensive set of goals to minimize its environmental impact and promote responsible practices across its operations. These goals include:

  1. Green Engage: The company’s award-winning sustainability program, which encourages hotels to implement eco-friendly practices and reduce their carbon footprint.
  2. Water Management: IHG aims to reduce water consumption and improve efficiency through innovative technologies and employee training.
  3. Food Waste Reduction: The company works with its hotels to minimize food waste and implement sustainable food practices.
  4. Clean Energy: IHG is committed to increasing the use of renewable energy sources and reducing its dependence on fossil fuels.

Corporate Social Responsibility (CSR)

IHG recognizes its responsibility to give back to the communities where it operates. The company’s CSR initiatives focus on three key areas:

  1. Own the Change: IHG supports and empowers women around the world by providing them with education, training, and career opportunities in the hospitality industry.
  2. IHG Shelter in a Storm: The company has pledged to support communities affected by natural disasters, providing emergency accommodation and aid to those in need.
  3. IHG Global Foundation: The IHG Global Foundation supports a variety of charitable causes, including education, health, and disaster relief.

In conclusion, the IHG Group’s mission and vision are centered on its core values, sustainability, and corporate social responsibility. These guiding principles have allowed the company to flourish and continue to expand its extensive range of hotels worldwide.

IHG’s Global Presence

The IHG Group, formerly known as InterContinental Hotels Group, is a multinational hotel company with a significant global presence. The company operates a diverse portfolio of hotel brands, ranging from luxury to budget, and caters to a wide range of travelers. With over 5,600 hotels in nearly 100 countries, IHG’s global presence is truly extensive.

IHG’s global presence is characterized by its extensive reach across different regions and continents. The company has a strong presence in the Americas, with over 2,000 hotels in the United States alone. In addition, IHG has a significant presence in Europe, the Middle East, and Africa, with over 1,800 hotels across these regions. The company also has a growing presence in Asia, with over 1,300 hotels in the region, including in popular destinations such as China, Japan, and India.

Furthermore, IHG’s global presence is also marked by its diverse portfolio of hotel brands. The company offers a range of brands to cater to different segments of travelers, including luxury, upscale, mid-scale, and budget. Some of IHG’s most well-known brands include InterContinental, Crowne Plaza, Holiday Inn, and Kimpton.

IHG’s global presence is also strengthened by its strategic partnerships and collaborations. The company has partnerships with various travel companies, airlines, and loyalty programs, which help it reach a wider audience of travelers. For example, IHG has a partnership with Emirates Airlines, which allows the airline’s frequent flyers to earn and redeem miles when staying at IHG hotels.

Overall, IHG’s global presence is a key factor in the company’s success. With a strong presence in different regions and a diverse portfolio of hotel brands, IHG is well-positioned to cater to a wide range of travelers and meet their diverse needs.

Types of Hotels within the IHG Group

Key takeaway: The IHG Group is a multinational hotel company with over 5,000 hotels across 100 countries. The company operates a diverse portfolio of 18 hotel brands, catering to a wide range of travelers. IHG’s mission and vision focus on its core values of respect for people, accountability, integrity, and excellence. The company is committed to sustainability and corporate social responsibility, as evidenced by its various initiatives and partnerships. The IHG Group’s extensive range of hotels includes branded hotels, luxury hotels, business hotels, and lifestyle hotels, catering to different traveler preferences. The company offers various booking options, loyalty programs, and specialty hotels, making it a great choice for travelers seeking unique and experiential stays.

Branded Hotels

IHG Group, being one of the largest hotel chains in the world, offers a diverse range of hotels that cater to different travelers’ needs and preferences. Among these hotels, branded hotels play a significant role in the group’s portfolio. In this section, we will delve into the details of branded hotels within the IHG Group.

  • Definition of Branded Hotels

Branded hotels refer to the hotels that operate under a specific brand name, such as Holiday Inn, InterContinental, Crowne Plaza, and so on. These hotels are owned and managed by different franchisees, but they all adhere to the brand’s standards and offer a consistent experience to guests.

  • Importance of Branded Hotels

Branded hotels are crucial to the IHG Group’s success because they allow the company to maintain a strong presence in various markets worldwide. By offering a diverse range of brands, IHG Group can cater to different segments of travelers, from budget-conscious guests to luxury seekers. Moreover, branded hotels help the company establish a reputation for quality and consistency, which is essential for building customer loyalty.

  • Advantages of Staying in Branded Hotels

Staying in branded hotels offers several advantages to travelers. Firstly, branded hotels offer a consistent experience across different locations, which means that guests can expect the same level of quality and service regardless of where they stay. Secondly, branded hotels often offer loyalty programs that reward frequent travelers with points, discounts, and other perks. Finally, branded hotels often have a wide range of amenities, such as fitness centers, restaurants, and meeting rooms, which can enhance the overall travel experience.

  • Popular Branded Hotels within the IHG Group

Some of the most popular branded hotels within the IHG Group include:

  • Holiday Inn: With over 1,200 properties worldwide, Holiday Inn is one of the most recognized hotel brands in the world. The hotels offer comfortable accommodations, convenient locations, and friendly service at an affordable price.
  • InterContinental: InterContinental is a luxury brand that offers upscale accommodations and services to discerning travelers. The hotels are located in major cities and resort destinations worldwide and offer a range of amenities, including fine dining, spa facilities, and luxurious rooms.
  • Crowne Plaza: Crowne Plaza is a business-oriented brand that offers comfortable accommodations and convenient locations near major business centers. The hotels also offer a range of amenities, such as meeting rooms, fitness centers, and restaurants, to enhance the overall travel experience.

In conclusion, branded hotels play a significant role in the IHG Group’s portfolio, offering a diverse range of accommodations and services to travelers worldwide. By staying in branded hotels, guests can enjoy a consistent experience, earn loyalty points, and access a wide range of amenities, making their travel experience more enjoyable and memorable.

Luxury Hotels

The IHG Group boasts an impressive portfolio of luxury hotels that cater to discerning travelers seeking exceptional experiences. These properties are characterized by their lavish amenities, personalized service, and elegant design. From historic castles to modern high-rises, the luxury hotels within the IHG Group offer a diverse range of accommodations to suit every taste and budget.

Some of the most renowned luxury hotel brands within the IHG Group include:

  • InterContinental: As the flagship brand of the IHG Group, InterContinental Hotels & Resorts offers a collection of iconic properties in sought-after destinations worldwide. These hotels are known for their distinguished service, luxurious amenities, and timeless elegance.
  • Kimpton Hotels & Restaurants: Kimpton is an exclusive collection of boutique hotels known for their unique character, personalized service, and warm hospitality. Each property offers a distinct personality, reflecting the local culture and history of its location.
  • Six Senses Hotels Resorts Spas: This luxury brand is recognized for its sustainable practices, wellness focus, and exceptional dining experiences. Six Senses properties are located in exotic destinations, offering guests an unforgettable retreat amidst nature.
  • Hotel Indigo: This brand specializes in converting historic buildings and cultural landmarks into boutique hotels. Each Hotel Indigo property tells a story, reflecting the local history and culture, while offering guests a stylish and comfortable stay.
  • Regent Hotels: Regent Hotels is a luxury brand with a legacy of offering exceptional service and experiences. These properties are designed to provide guests with an unparalleled level of luxury, comfort, and personalized attention.

The luxury hotels within the IHG Group cater to a wide range of preferences, from modern travelers seeking cutting-edge amenities to discerning guests desiring traditional elegance. Whether it’s a romantic getaway, a family vacation, or a business trip, the IHG Group’s luxury hotels offer an unforgettable experience for every type of traveler.

Business Hotels

When it comes to business hotels, the IHG Group offers a diverse range of options that cater to the varying needs of corporate travelers. Whether you’re looking for a centrally located hotel for a quick business trip or a luxurious retreat for an extended stay, the IHG Group has you covered.

One of the key advantages of booking a business hotel through the IHG Group is the brand’s commitment to providing a seamless and efficient experience for travelers. Many of the group’s hotels are located in the heart of major business districts, making them an ideal choice for those looking to conduct meetings and negotiations close to their clients or colleagues.

In addition to their convenient locations, business hotels within the IHG Group also offer a range of amenities that are tailored to the needs of corporate travelers. This can include high-speed internet access, a range of meeting and conference facilities, and on-site dining options that cater to a variety of dietary requirements.

Of course, the IHG Group’s business hotels are not just limited to the traditional office environment. The group’s range of brands includes several upscale options that are well-suited to hosting events and conferences, as well as more budget-friendly options that are ideal for those looking to keep costs down while still enjoying a comfortable and convenient stay.

Overall, the IHG Group’s business hotels offer a diverse range of options that cater to the needs of corporate travelers, whether they’re looking for a quick and efficient stay or a more luxurious experience. With so many options available, it’s easy to find a hotel that meets your specific needs and preferences.

Lifestyle Hotels

The IHG Group boasts an impressive portfolio of lifestyle hotels, each designed to cater to the discerning tastes of modern travelers. These properties offer unique and distinctive experiences, blending luxury, style, and personalized service to create memorable stays. Whether you’re seeking a vibrant city escape or a tranquil retreat, the IHG Group’s lifestyle hotels have something to suit every preference.

Defining Lifestyle Hotels

Lifestyle hotels are an increasingly popular choice for travelers seeking more than just a comfortable bed and a clean room. These properties focus on creating a unique atmosphere and experience, often reflecting the local culture and character of the destination. They offer a range of amenities and services that cater to the interests and desires of today’s travelers, including innovative dining options, wellness facilities, and stylish public spaces.

The IHG Group’s Lifestyle Hotels

The IHG Group’s portfolio of lifestyle hotels includes a diverse range of properties, each offering its own distinct personality and charm. From the chic and modern to the historic and classic, these hotels cater to a wide range of tastes and preferences.

Key Features of Lifestyle Hotels

Some of the key features that define lifestyle hotels within the IHG Group include:

  • Distinctive Design and Atmosphere: Lifestyle hotels are designed to create a unique and memorable experience for guests. From the architecture and interior design to the artwork and decor, these properties reflect the local culture and character of the destination.
  • Personalized Service: Lifestyle hotels prioritize personalized service, ensuring that guests feel pampered and cared for during their stay. This may include 24-hour room service, dedicated concierge service, and customized experiences tailored to individual preferences.
  • Innovative Dining Options: Lifestyle hotels often feature innovative dining options, such as signature restaurants, rooftop bars, and stylish cafes. These venues offer a range of culinary experiences, from fine dining to casual fare, and often showcase local ingredients and flavors.
  • Wellness Facilities: Many lifestyle hotels offer wellness facilities, such as fitness centers, spas, and yoga studios. These amenities cater to the growing demand for health and wellness experiences among travelers.
  • Tech-Enabled Services: Lifestyle hotels often feature tech-enabled services, such as mobile check-in and check-out, keyless room entry, and in-room tablets. These services are designed to enhance the guest experience and provide greater convenience and flexibility.

Examples of Lifestyle Hotels within the IHG Group

The IHG Group’s portfolio of lifestyle hotels includes several notable properties, such as:

  • Kimpton Hotels & Restaurants: Kimpton is a pioneer in the lifestyle hotel space, offering a collection of boutique hotels known for their personalized service, stylish design, and unique experiences. Kimpton properties can be found in cities across the United States, Europe, and Asia.
  • EVEN Hotels: EVEN Hotels is a unique brand within the IHG Group, focused on wellness and balance. These hotels offer guest rooms designed to promote a restful night’s sleep, as well as wellness-focused amenities such as fitness studios and healthy dining options. EVEN Hotels can be found in select cities in the United States and Europe.
  • Hotel Indigo: Hotel Indigo is a boutique hotel brand that celebrates the local culture and history of each

Specialty Hotels

Specialty hotels are a unique class of properties within the IHG group, catering to niche markets and offering distinct experiences that set them apart from traditional hotels. These hotels include:

  • Boutique Hotels:
    • Characterized by their unique architecture, interior design, and personalized service, boutique hotels offer an intimate and stylish experience for discerning travelers.
    • With a focus on providing a high level of service and attention to detail, boutique hotels often feature an eclectic mix of rooms, each with its own personality and style.
    • Examples of boutique hotels within the IHG group include the Kimpton brand, which has a global presence and is known for its distinctive character and personalized service.
  • Lifestyle Hotels:
    • Lifestyle hotels cater to guests seeking a more experiential and immersive travel experience, with a focus on lifestyle-driven amenities and services.
    • These hotels often feature innovative designs, state-of-the-art technology, and unique recreational facilities, such as rooftop bars, fitness centers, and art galleries.
    • The IHG group offers several lifestyle hotel brands, including the Even Hotels, which focuses on wellness and mindfulness, and the Hotel Indigo, which celebrates the local culture and history of each location.
  • Resort Hotels:
    • Resort hotels are typically located in scenic or exotic destinations and offer a wide range of recreational activities and amenities, such as golf courses, spas, and private beaches.
    • These hotels often feature luxurious accommodations, such as villas or suites, and provide a high level of personalized service and attention to detail.
    • The IHG group has several resort hotel brands, including the InterContinental Resorts, which are located in some of the world’s most desirable destinations, and the Holiday Inn Resorts, which offer a more affordable resort experience.

Overall, specialty hotels within the IHG group offer a unique and distinctive experience for travelers, catering to a wide range of preferences and needs. Whether seeking a stylish boutique hotel, an immersive lifestyle experience, or a luxurious resort getaway, the IHG group has a wide range of specialty hotels to choose from.

IHG Group’s Hotel Brands

Overview of Hotel Brands

The IHG Group boasts an extensive portfolio of hotel brands, each catering to different market segments and offering unique experiences to guests. This diverse range of brands allows the group to cater to a wide variety of travelers, from budget-conscious backpackers to luxury-seeking vacationers. In this section, we will provide an overview of the hotel brands within the IHG Group, highlighting their distinct characteristics and offerings.

Budget-Friendly Brands

The IHG Group offers several budget-friendly hotel brands, including:

  • Ibis: With over 1,100 hotels worldwide, the Ibis brand caters to budget-conscious travelers seeking comfortable and affordable accommodations.
  • Ibis Budget: As the economy brand within the IHG Group, Ibis Budget offers guests a no-frills experience with clean and comfortable rooms at affordable prices.
  • Holiday Inn Express: With over 2,800 hotels worldwide, Holiday Inn Express is a popular choice for budget-conscious travelers seeking comfortable and functional accommodations.

Mid-Range Brands

The IHG Group also offers several mid-range hotel brands, including:

  • Crowne Plaza: With over 400 hotels worldwide, Crowne Plaza caters to business and leisure travelers seeking upscale accommodations and amenities.
  • Holiday Inn: With over 1,200 hotels worldwide, Holiday Inn offers comfortable and convenient accommodations for both business and leisure travelers.
  • InterContinental: As the flagship brand of the IHG Group, InterContinental offers luxurious and upscale accommodations, with over 200 hotels worldwide.

Luxury Brands

Finally, the IHG Group also offers several luxury hotel brands, including:

  • Six Senses: With a focus on sustainability and wellness, Six Senses offers guests a unique and luxurious experience with its 19 hotels worldwide.
  • Regent: As the flagship luxury brand of the IHG Group, Regent offers guests upscale and elegant accommodations with a focus on personalized service and luxurious amenities.
  • Kimpton: With over 130 hotels worldwide, Kimpton offers guests a unique and personalized experience with its boutique-style hotels and friendly staff.

In conclusion, the IHG Group’s extensive range of hotel brands allows it to cater to a wide variety of travelers, from budget-conscious backpackers to luxury-seeking vacationers. Each brand offers a distinct experience and set of amenities, ensuring that guests can find the perfect accommodations to suit their needs and preferences.

Popular Hotel Brands within the IHG Group

The IHG Group boasts an impressive array of popular hotel brands, each offering unique experiences and catering to diverse traveler preferences. From luxurious boutique hotels to well-known global chains, the IHG Group’s portfolio of properties is vast and varied. Let’s delve into some of the most prominent hotel brands within the IHG Group:

  • InterContinental Hotels & Resorts: This esteemed brand is renowned for its luxurious accommodations and exceptional service. With over 200 properties spanning across Europe, Asia, Africa, and the Americas, InterContinental Hotels & Resorts offers an unparalleled level of sophistication and elegance to discerning travelers.
  • Holiday Inn: This iconic brand is a staple in the world of hospitality, providing comfortable and affordable accommodations for families and business travelers alike. With over 1,100 properties worldwide, Holiday Inn offers a consistent level of quality and service that guests have come to expect.
  • Crowne Plaza Hotels & Resorts: Crowne Plaza is a trusted choice for both business and leisure travelers, offering modern amenities and comfortable surroundings. With over 400 properties across six continents, Crowne Plaza Hotels & Resorts provides a welcoming environment for both short and extended stays.
  • Hotel Indigo: This boutique hotel brand offers a unique and immersive experience, with each property reflecting the local culture and history of its surrounding area. With over 100 hotels globally, Hotel Indigo provides guests with a truly one-of-a-kind experience, blending traditional elements with modern comforts.
  • Staybridge Suites: Ideal for extended stays, Staybridge Suites offers spacious and fully-equipped accommodations, including kitchens and living areas. With over 250 properties across the United States, Canada, and Europe, Staybridge Suites provides a home-away-from-home experience for travelers seeking longer-term stays.
  • Holiday Inn Express: A popular choice for both business and leisure travelers, Holiday Inn Express offers comfortable and convenient accommodations at an affordable price. With over 2,800 properties worldwide, Holiday Inn Express is a trusted and reliable choice for those seeking a no-frills, value-driven experience.

These are just a few examples of the extensive range of hotels within the IHG Group. With so many diverse options available, travelers are sure to find the perfect accommodation to suit their needs and preferences.

Less Known but Notable Hotel Brands within the IHG Group

While the IHG Group is home to many well-known hotel brands, there are several lesser-known yet equally notable ones that are worth exploring. These lesser-known brands offer unique experiences and cater to specific traveler needs, making them a great choice for those looking for something different.

Holiday Inn Express

Holiday Inn Express is a popular choice for travelers seeking a comfortable and affordable stay. With over 2,700 hotels worldwide, this brand offers a consistent and reliable experience. The Holiday Inn Express brand is known for its simple, yet functional design, making it a great choice for both business and leisure travelers.

Crowne Plaza

Crowne Plaza is a luxury brand within the IHG Group, offering upscale accommodations and amenities. With over 120 hotels worldwide, Crowne Plaza is known for its signature “Sleep Advantage” program, which guarantees a great night’s sleep for guests. The brand also offers a range of dining options and meeting facilities, making it a great choice for business travelers.

Staybridge Suites

Staybridge Suites is an extended-stay brand that offers spacious and comfortable accommodations for travelers who need a longer-term stay. With over 240 hotels worldwide, Staybridge Suites provides a home-away-from-home experience with fully equipped kitchens, living areas, and workspaces. The brand also offers a range of social events and community activities to help guests feel at home.

Even Hotels

Even Hotels is a wellness-focused brand that offers guests a healthy and balanced travel experience. With six hotels currently open in the United States, Even Hotels is designed to promote a healthy lifestyle with features such as in-room workout equipment, healthy food options, and relaxation spaces. This brand is ideal for travelers who prioritize their well-being while on the road.

In conclusion, while the IHG Group is home to many well-known hotel brands, there are several lesser-known yet equally notable ones that offer unique experiences and cater to specific traveler needs. From affordable and comfortable stays at Holiday Inn Express to luxurious and wellness-focused experiences at Even Hotels, the IHG Group has something for every type of traveler.

Hotel Booking and Reservations

Making Reservations

Booking a room at an IHG hotel is a straightforward process that can be completed in a few simple steps. Here’s a detailed look at how to make a reservation with the IHG group:

Step 1: Visit the IHG website
The first step in making a reservation is to visit the official IHG website. Once you’re on the homepage, you’ll find a search bar where you can enter your desired destination, check-in and check-out dates, and the number of guests.

Step 2: Search for available rooms
After entering your search criteria, click the “Search” button to view a list of available rooms at IHG hotels in your chosen destination. You can filter your search results by price, distance from the city center, guest rating, and more.

Step 3: Select your preferred room
Once you’ve found a room that suits your needs, click on it to view more details. If you’re satisfied with the room, click the “Book Now” button to proceed to the next step.

Step 4: Enter your personal and payment details
After selecting your room, you’ll be prompted to enter your personal details, including your name, email address, phone number, and the names of any additional guests. You’ll also need to provide your payment details, such as your credit card number and expiration date.

Step 5: Review and confirm your reservation
Before finalizing your reservation, be sure to review all the details to ensure they’re correct. If everything looks good, click the “Confirm” button to complete your reservation. You’ll receive a confirmation email with all the details of your booking, including the total cost and any special requests you may have made.

Overall, making a reservation with the IHG group is a simple and straightforward process that can be completed in just a few minutes. Whether you’re looking for a luxurious stay in a high-end hotel or a budget-friendly option for a quick getaway, the IHG group has a wide range of options to suit any traveler’s needs.

Booking Options

The IHG Group offers a wide range of booking options to suit the needs of different travelers. These options include:

Online Booking

One of the most convenient ways to book a hotel room is through the IHG Group’s website. This option allows travelers to browse through the available hotels, check availability and rates, and make a reservation online. The website also offers a user-friendly interface that makes it easy to find the perfect hotel for your needs.

Call Center Booking

For those who prefer to speak with a person when making a reservation, the IHG Group offers a call center booking service. Travelers can call the IHG Group’s toll-free number to speak with a representative who can assist with booking a hotel room. This option is ideal for those who have specific requests or need assistance with their reservation.

Mobile Booking

The IHG Group also offers a mobile booking option, which allows travelers to book a hotel room through their mobile device. This option is convenient for those who are on the go and need to make a reservation quickly and easily. The mobile booking option is available through the IHG Group’s mobile app, which can be downloaded from the App Store or Google Play.

Third-Party Booking Sites

The IHG Group also partners with third-party booking sites such as Expedia, Booking.com, and Priceline. These sites offer a wide range of hotels within the IHG Group and allow travelers to compare rates and find the best deal. This option is ideal for those who want to compare prices and find the best deal before making a reservation.

In conclusion, the IHG Group offers a wide range of booking options to suit the needs of different travelers. Whether you prefer to book online, through a call center, through a mobile device, or through a third-party site, the IHG Group has an option that will work for you.

Member Rewards and Loyalty Programs

IHG Group offers its loyal customers an array of benefits through its member rewards and loyalty programs. These programs aim to enhance the guest experience, provide recognition for their loyalty, and reward them for their repeat business.

Rewards Programs

The IHG Group has designed several rewards programs that offer various benefits to its members. The rewards programs include:

  • IHG Rewards Club: This is the IHG Group’s most popular rewards program. It is free to join and provides members with benefits such as earning points for their stays, room upgrades, late check-out, and exclusive discounts.
  • IHG Business Rewards: This program is designed for small and medium-sized businesses. It offers companies rewards points for booking hotel stays, which can be used for employee rewards and recognition programs.
  • IHG Rewards Club Premier: This is a premium rewards program for IHG Rewards Club members who stay frequently at IHG hotels. Premier members receive additional benefits such as bonus points, room upgrades, and exclusive access to special offers.

Loyalty Programs

The IHG Group also offers several loyalty programs that aim to enhance the guest experience and build long-term relationships with its customers. The loyalty programs include:

  • IHG Rewards Club: This program offers members points for their stays, which can be redeemed for free nights, room upgrades, and other rewards. Members can also earn points for booking through the IHG website or mobile app.
  • IHG Business Rewards: This program offers companies points for booking hotel stays, which can be used for employee rewards and recognition programs. Companies can also earn bonus points for reaching certain booking milestones.
  • IHG Rewards Club Premier: This program offers additional benefits such as bonus points, room upgrades, and exclusive access to special offers. Premier members also receive priority check-in and check-out, as well as a personalized service team.

Overall, the IHG Group’s member rewards and loyalty programs are designed to enhance the guest experience, provide recognition for loyal customers, and reward them for their repeat business. By participating in these programs, guests can earn points for their stays, redeem them for free nights and other rewards, and enjoy a range of exclusive benefits and privileges.

Guest Experience and Services

Accommodations

When it comes to accommodations, the IHG Group offers a diverse range of hotels to cater to the varied needs and preferences of their guests. Whether you’re looking for a luxurious retreat or a budget-friendly option, the IHG Group has something to suit everyone.

Types of Accommodations

The IHG Group offers a variety of accommodations, including:

  • Traditional Hotels: These are full-service hotels that offer a range of amenities, including on-site restaurants, fitness centers, and business centers.
  • Boutique Hotels: These are smaller, stylish hotels that offer a unique and personalized experience.
  • Resorts: These are typically located in tropical or scenic locations and offer a range of amenities, including golf courses, spas, and water sports.
  • All-Suites Hotels: These hotels offer spacious suites with separate living and sleeping areas, as well as additional amenities such as kitchenettes and dining areas.
  • Extended-Stay Hotels: These hotels are designed for guests who need a longer-term stay and offer amenities such as kitchenettes, in-room laundry facilities, and complimentary Wi-Fi.

Room Amenities

The IHG Group offers a range of room amenities to ensure a comfortable and enjoyable stay for their guests. These amenities may include:

  • High-speed internet access
  • Premium TV channels
  • Coffee/tea maker
  • Mini-bar
  • Hairdryer
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Special Requests and Accessibility

The IHG Group understands that each guest has unique needs and preferences. That’s why they offer a range of special requests and accessibility options to ensure that all guests can enjoy a comfortable and enjoyable stay.

Special requests may include:

  • Early check-in or late check-out
  • Room location requests
  • Extra bed or crib requests
  • Non-smoking rooms
  • Hypoallergenic pillows and bedding

Accessibility options may include:

  • Wheelchair accessible rooms
  • Grab bars in the bathroom
  • Lowered peepholes and door handles
  • Visual aids for the visually impaired
  • Hearing aids for the hearing impaired

No matter what your needs or preferences, the IHG Group is committed to providing a comfortable and enjoyable stay for all guests.

Amenities and Facilities

IHG Hotels offer a wide range of amenities and facilities to cater to the diverse needs of their guests. From luxurious spas and state-of-the-art fitness centers to family-friendly activities and business services, IHG hotels strive to provide an unparalleled guest experience.

Luxurious Spas and Wellness Centers

Many IHG hotels feature on-site spas and wellness centers, offering guests a chance to relax and rejuvenate during their stay. These facilities often include a range of treatments, such as massages, facials, and body treatments, as well as amenities like saunas, steam rooms, and hot tubs.

State-of-the-Art Fitness Centers

For guests who prioritize fitness, IHG hotels offer state-of-the-art fitness centers equipped with the latest exercise equipment and technology. These facilities may also include personal trainers, group fitness classes, and yoga studios.

Family-Friendly Activities

IHG hotels understand that families are an important part of their guest base, and many properties offer a range of family-friendly activities and services. This may include on-site kids’ clubs, babysitting services, and special children’s menus at restaurants and cafes.

Business Services

For guests traveling on business, IHG hotels offer a range of business services and amenities to help them stay productive and comfortable during their stay. This may include high-speed internet access, on-site business centers, and meeting and conference facilities.

Food and Beverage Options

IHG hotels also offer a range of food and beverage options to suit the tastes and preferences of their guests. This may include on-site restaurants and cafes, room service, and in-room dining options. Many properties also offer special dietary menus and options for guests with specific food allergies or preferences.

Overall, IHG hotels are committed to providing guests with a wide range of amenities and facilities to ensure a comfortable and enjoyable stay. Whether traveling for business or leisure, guests can expect a high level of service and attention to detail at IHG properties around the world.

Dining Options

A Variety of Culinary Delights

At IHG hotels, guests can indulge in a diverse range of dining options that cater to different tastes and preferences. From fine dining to casual eateries, the IHG group offers a plethora of restaurants that serve a wide array of cuisines. Whether you are in the mood for a hearty breakfast, a quick lunch, or an elegant dinner, IHG hotels have got you covered.

Signature Restaurants

IHG hotels boast a selection of signature restaurants that offer an unparalleled dining experience. These restaurants are renowned for their exceptional cuisine, ambiance, and service. From classic French cuisine to authentic Asian flavors, the signature restaurants at IHG hotels are the perfect place to savor a memorable meal.

In-Room Dining

For those who prefer the comfort of their own room, IHG hotels offer an in-room dining service that allows guests to enjoy their favorite meals in the privacy of their suite. The in-room dining menu features a range of options, including light bites, entrees, and desserts, all of which are prepared by the hotel’s skilled culinary team.

Special Dietary Requirements

IHG hotels understand that every guest has unique dietary requirements, and therefore, they offer a range of dining options that cater to specific needs. Whether you are vegan, gluten-free, or have any other dietary restrictions, the hotel’s culinary team will work with you to create a personalized dining experience that meets your requirements.

Bars and Lounges

In addition to its restaurants, IHG hotels also offer a range of bars and lounges that provide the perfect setting for a relaxing drink or a lively evening out. From stylish cocktail bars to comfortable lounges, the IHG group has a variety of venues that cater to different moods and occasions. Guests can enjoy a range of drinks, from classic cocktails to local specialties, while taking in the hotel’s unique atmosphere.

Customer Service and Support

As a guest of the IHG Group, you can expect a high level of customer service and support throughout your stay. Whether you need assistance with booking, check-in, or any other aspect of your stay, the IHG Group’s customer service team is always available to help.

The IHG Group understands that every guest is unique, and therefore, they offer a range of services to cater to individual needs. From special requests such as room configurations, dietary requirements, and accessibility needs, to personalized recommendations for dining, entertainment, and local attractions, the IHG Group’s customer service team is dedicated to ensuring that your stay is comfortable, enjoyable, and memorable.

In addition to the traditional channels of communication, such as phone and email, the IHG Group also offers a range of digital tools to make your stay even more convenient. Whether you prefer to use the IHG Group’s mobile app to check-in and check-out, or use the in-room tablet to order room service or make reservations at the on-site restaurant, the IHG Group has you covered.

Furthermore, the IHG Group also understands the importance of providing a safe and secure environment for its guests. As such, the IHG Group has implemented a range of security measures, including keycard access, CCTV surveillance, and 24-hour security personnel, to ensure that all guests feel safe and secure during their stay.

Overall, the IHG Group’s customer service and support team is dedicated to ensuring that every guest has a positive and enjoyable experience. Whether you need assistance with your booking, have a special request, or simply want to make the most of your stay, the IHG Group’s customer service team is always available to help.

Special Offers and Promotions

IHG group hotels provide various special offers and promotions to enhance the guest experience and encourage repeat visits. These promotions include discounted rates, room upgrades, late check-out, and other perks. The IHG group’s special offers and promotions cater to different guest segments, such as business travelers, families, and couples. Additionally, IHG Rewards Club members can earn points for stays, redeem points for free nights, and enjoy exclusive benefits. These offers and promotions create a more attractive package for guests and enhance their overall satisfaction.

Sustainability and Social Responsibility

Green Initiatives

IHG has taken several steps towards sustainability and environmental responsibility by implementing green initiatives across its hotels. The company is committed to reducing its carbon footprint and minimizing its impact on the environment. Some of the green initiatives undertaken by IHG include:

  • Energy Conservation: IHG hotels have implemented energy-efficient measures such as LED lighting, energy-efficient HVAC systems, and power strips with occupancy sensors to reduce energy consumption.
  • Water Conservation: Hotels have installed low-flow fixtures, rainwater harvesting systems, and greywater recycling systems to conserve water.
  • Waste Management: IHG hotels have implemented waste reduction and recycling programs to minimize waste. They also partner with local organizations to support community waste management initiatives.
  • Sustainable Sourcing: IHG hotels source materials and products from suppliers who share the company’s commitment to sustainability. They also work with local suppliers to reduce transportation-related emissions.
  • Green Building Certifications: IHG hotels strive to achieve green building certifications such as LEED, BREEAM, and Green Globe to demonstrate their commitment to sustainability.

IHG’s green initiatives are not only beneficial for the environment but also for the hotels themselves. These initiatives help hotels reduce operating costs, improve their reputation, and attract environmentally conscious guests. IHG’s commitment to sustainability and environmental responsibility is a reflection of its long-term vision and dedication to making a positive impact on the environment.

Community Involvement

As part of its commitment to social responsibility, the IHG Group has implemented various initiatives aimed at giving back to the communities where its hotels are located. One such initiative is the “IHG Shelter in a Storm” program, which provides temporary accommodation for displaced families during natural disasters. This program has been implemented in several countries, including the United States, Japan, and the Philippines, and has helped thousands of families in need.

Another initiative is the “IHG Hotel Groups for Humanity” program, which provides hotel rooms to non-profit organizations at reduced rates. This program has been implemented in several countries, including the United States, Canada, and the United Kingdom, and has helped hundreds of non-profit organizations with their housing needs.

The IHG Group also supports various community development projects, such as building schools and providing clean water to local communities. For example, in Thailand, the IHG Group partnered with the Eden Project to build a sustainable community center in a remote village. The center provides educational programs, job training, and other resources to help improve the quality of life for local residents.

Additionally, the IHG Group supports various charitable organizations and causes, such as the Global Fund to Fight AIDS, Tuberculosis, and Malaria, and the Red Cross. The company encourages its employees to get involved in local volunteer activities and provides matching grants to support their charitable donations.

Overall, the IHG Group’s commitment to community involvement demonstrates its dedication to being a responsible corporate citizen and making a positive impact on the communities where its hotels are located.

Corporate Social Responsibility

IHG (InterContinental Hotels Group) recognizes the importance of being a responsible business and has implemented various initiatives to ensure that its hotels have a positive impact on the environment and local communities. The company’s approach to corporate social responsibility (CSR) encompasses various aspects, including ethical business practices, environmental sustainability, and community engagement.

  • Ethical Business Practices:
    • IHG has a strict code of conduct that governs the behavior of its employees, suppliers, and partners. The code emphasizes the importance of integrity, respect, and transparency in all business dealings.
    • The company has implemented a whistleblower policy to encourage employees to report any unethical behavior or violations of the code of conduct.
  • Environmental Sustainability:
    • IHG has set ambitious targets to reduce its carbon emissions, water usage, and waste generation across its hotels.
    • The company has implemented a program called “Green Engage,” which provides its hotels with the tools and resources to improve their environmental performance.
    • IHG also encourages its hotels to participate in the Global Hotel Alliance’s “Environmental Awards” program, which recognizes hotels that have demonstrated excellence in sustainability practices.
  • Community Engagement:
    • IHG believes in supporting the local communities where its hotels operate. The company has established a program called “IHG Foundation,” which provides funding and resources to support community development projects.
    • IHG also encourages its hotels to engage with local non-profit organizations and participate in community events.
    • The company has launched a “Sustainable Stay” program, which allows guests to offset the carbon emissions from their hotel stay by supporting sustainable development projects.

Overall, IHG’s approach to CSR is focused on creating long-term value for its stakeholders, including employees, guests, suppliers, and local communities. The company recognizes that sustainability and social responsibility are essential components of a successful business strategy and is committed to making a positive impact on the world.

Join the IHG Group

Career Opportunities

Are you looking for an exciting career in the hospitality industry? Look no further than the IHG Group! With over 5,000 hotels in more than 100 countries, the IHG Group is one of the world’s leading hotel companies. As a member of the IHG Group team, you’ll have the opportunity to work with a diverse group of talented professionals who are passionate about delivering exceptional guest experiences.

Here are some of the career opportunities available within the IHG Group:

1. Hotel Management

As a hotel manager, you’ll be responsible for overseeing the day-to-day operations of one of our properties. This includes managing staff, ensuring guest satisfaction, and maximizing profitability. Hotel managers at the IHG Group are expected to have strong leadership skills, excellent communication abilities, and a deep understanding of the hospitality industry.

2. Sales and Marketing

If you’re a creative and strategic thinker, a career in sales and marketing with the IHG Group may be the perfect fit for you. Our sales and marketing team members are responsible for developing and executing marketing campaigns, managing social media channels, and building relationships with customers and partners.

3. Finance and Accounting

If you have a strong background in finance and accounting, you may be interested in a career with the IHG Group’s finance team. Our finance professionals are responsible for managing the financial operations of our hotels, including budgeting, forecasting, and financial reporting.

4. Human Resources

As a member of the IHG Group’s human resources team, you’ll play a critical role in recruiting, training, and retaining top talent. You’ll work closely with hotel managers and other leaders to ensure that our employees have the skills and resources they need to deliver exceptional guest experiences.

5. Food and Beverage

If you have a passion for culinary excellence, a career in food and beverage with the IHG Group may be the perfect fit for you. Our food and beverage team members are responsible for creating and executing menus, managing inventory, and ensuring that our guests have a memorable dining experience.

No matter what career path you choose with the IHG Group, you’ll have the opportunity to work with a team of dedicated professionals who are committed to delivering exceptional guest experiences. Join us today and start your journey with the world’s leading hotel company!

Partnership Opportunities

If you are looking to expand your business or enhance your offerings, partnering with the IHG Group can be a great opportunity. With over 5,600 hotels in nearly 100 countries, the IHG Group has a diverse range of brands and properties to choose from. Here are some of the partnership opportunities available within the IHG Group:

Co-Branding

Co-branding is a great way to leverage the strengths of both brands to reach new audiences and expand your customer base. With the IHG Group, you can co-brand your hotel with one of their well-known brands, such as Holiday Inn, InterContinental, or Crowne Plaza, to increase visibility and credibility. This can also help to attract new customers and boost brand loyalty.

The IHG Group also offers loyalty programs that can help you increase customer retention and repeat business. By partnering with the IHG Group’s loyalty program, such as the IHG Rewards Club, you can offer your customers exclusive rewards and benefits, such as free nights, room upgrades, and discounts on food and beverage. This can help to drive customer engagement and build long-term relationships with your guests.

Event Spaces

If you are looking to host events, partnering with the IHG Group can also provide you with access to a range of event spaces and facilities. From small meetings to large conferences, the IHG Group has a variety of properties that can accommodate different types of events. By partnering with the IHG Group, you can offer your clients and customers a unique and memorable event experience.

Revenue Sharing

Finally, the IHG Group also offers revenue sharing opportunities for partners who wish to collaborate on specific projects or initiatives. This can be a great way to share costs and risks while also benefiting from the expertise and resources of the IHG Group. By partnering on a revenue sharing basis, you can also benefit from the IHG Group’s extensive network and customer base.

Becoming a Member

To become a member of the IHG Group, you can visit their website and sign up for a free account. This account will allow you to access exclusive deals and offers on their hotels, as well as earn rewards points for your stays. Additionally, the IHG Group offers various membership tiers, including the IHG Rewards Club, which provides even more benefits and perks for frequent travelers. To enroll in these membership programs, you will need to provide some personal information, such as your name, email address, and a unique membership number. Once you have enrolled, you can start earning rewards points for your stays at any of the IHG Group’s hotels around the world.

Future Growth and Expansion

As the hospitality industry continues to grow and evolve, the IHG Group remains committed to expanding its global presence and enhancing the guest experience. The group’s future growth and expansion plans involve several key initiatives aimed at further diversifying its portfolio of hotels and enhancing the overall guest experience.

One of the primary strategies of the IHG Group is to expand its footprint in emerging markets, particularly in Asia, Africa, and the Middle East. The group recognizes the potential for growth in these regions and is investing heavily in new hotel developments and renovations to capitalize on the increasing demand for high-quality hospitality services. Additionally, the IHG Group is focused on enhancing its digital capabilities to better serve the needs of today’s tech-savvy travelers.

Another important aspect of the IHG Group’s future growth and expansion plans is the development of new hotel brands and concepts. The group is constantly exploring new ideas and innovative approaches to hospitality that align with the evolving preferences of modern travelers. Whether it’s a new brand focused on eco-friendliness or a concept that combines the best of luxury and affordability, the IHG Group is committed to delivering unique and memorable experiences to guests worldwide.

Finally, the IHG Group is also investing in the professional development of its employees to ensure that they have the skills and knowledge necessary to deliver exceptional service and create memorable guest experiences. The group’s commitment to training and development is reflected in its comprehensive programs, which provide employees with opportunities to learn and grow both personally and professionally.

In conclusion, the IHG Group’s future growth and expansion plans are focused on diversifying its portfolio of hotels, enhancing the guest experience, and delivering innovative hospitality solutions that meet the evolving needs of modern travelers. With a commitment to sustainability, digital innovation, and employee development, the group is well-positioned to continue its growth trajectory and remain a leader in the global hospitality industry.

Final Thoughts and Recommendations

After exploring the various hotels within the IHG group, it is evident that the company offers a diverse range of accommodations to suit different travelers’ needs and preferences. Whether you are looking for luxury, comfort, or affordability, IHG has something to offer.

With over 5,600 hotels in nearly 100 countries, IHG’s portfolio of brands caters to various market segments, from upscale boutique hotels to economy-focused properties. The group’s commitment to sustainability and innovation ensures that its hotels are not only appealing to guests but also contribute positively to the environment and local communities.

If you are considering joining the IHG group as a franchisee or investor, it is crucial to carefully evaluate the available options and select the right brand and property that aligns with your goals and vision. IHG’s experienced team is always available to provide guidance and support throughout the process.

In conclusion, the IHG group offers a wide range of hotels with varying characteristics and benefits. Whether you are a traveler seeking a unique experience or an investor looking to expand your portfolio, IHG has something to offer. So, take the time to explore the group’s diverse range of brands and properties and discover the perfect fit for your needs.

FAQs

1. What is the IHG group?

The IHG group, formerly known as InterContinental Hotels Group, is a multinational hotel company that operates a diverse portfolio of hotels, resorts, and other accommodations across the globe. With over 5,000 properties in more than 100 countries, IHG offers a wide range of options for travelers, from luxury to budget-friendly.

2. What are some of the most well-known hotel brands within the IHG group?

Some of the most popular hotel brands within the IHG group include InterContinental, Crowne Plaza, Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, and Kimpton Hotels & Restaurants.

3. How can I book a room at an IHG hotel?

You can book a room at an IHG hotel by visiting their website and using their online booking system, or by contacting their reservation center. You can also book through third-party booking websites like Expedia, Booking.com, or Priceline.

4. What are the benefits of staying at an IHG hotel?

As an IHG Rewards Club member, you can earn points for your stays, which can be redeemed for free nights, room upgrades, and other rewards. You can also enjoy exclusive discounts, flexible check-in and check-out times, and other perks.

5. Are there any restrictions on how I can use my IHG Rewards Club points?

There may be restrictions on how you can use your IHG Rewards Club points, such as blackout dates or minimum stay requirements. It’s always a good idea to check the terms and conditions of your rewards before making a reservation.

6. How do I become an IHG Rewards Club member?

You can become an IHG Rewards Club member by signing up on their website or by joining when you check into an IHG hotel. Membership is free, and you’ll earn points for every qualifying stay you make.

7. Can I earn IHG Rewards Club points for stays at non-IHG hotels?

It is unlikely that you will earn IHG Rewards Club points for stays at non-IHG hotels. However, you may be able to earn points through other loyalty programs or credit card rewards.

8. How long do IHG Rewards Club points last?

IHG Rewards Club points never expire as long as your account remains active. However, if your account has been inactive for 12 months or more, your points may be forfeited.

9. Can I transfer IHG Rewards Club points to another member?

You can transfer IHG Rewards Club points to another member’s account, but there may be restrictions on when and how often you can do this. It’s always a good idea to check the terms and conditions of your rewards before making a transfer.

10. How do I contact IHG customer service?

You can contact IHG customer service by visiting their website and using their online contact form, or by calling their reservation center. They also offer a chat service for online support.

IHG’s best 5 properties!!!

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